Question 1

What makes Wooms Botanicals Co. special?

Accepted Answer

Wooms Botanicals Co. offers clean, plant-based wellness products like pain salve, skin relief salve, and lip balm. Rooted in traditional Indigenous knowledge and validated by modern science, our products are crafted with sustainably sourced, non-toxic ingredients and can be customized to your needs, supporting holistic healing and wellbeing.

Question 2

How should I use your products for the best results?

Accepted Answer

For salves, creams, and balms: Apply a small amount to the affected area and gently massage until absorbed. Reapply as needed. For lip balms: Swipe onto your lips throughout the day for hydration and protection. Always do a patch test on your inner wrist 24 hours before using widely if you have sensitive skin. If you're pregnant, nursing, or on medications, consult your healthcare provider first.

Question 3

Are your products safe to use with other medications?

Accepted Answer

Our products are formulated with natural ingredients and are generally safe. However, to avoid any potential interactions, we recommend you consult your healthcare provider if you're using any pharmaceuticals or have underlying health concerns.

Question 4

What makes Wooms products different from other brands?

Accepted Answer

Ancestral and modern synergy: We blend Indigenous healing traditions with modern botanical research. 
Customization offered: Tell us your ingredient preferences or sensitivities—we’ll tailor your product. Cultivated through care and story: Every product originated from a family’s healing journey, giving us a unique, heartfelt foundation.

Question 5

How can I arrange regular deliveries or set up a subscription?

Accepted Answer

We don't have formal subscriptions yet, but we can set up reorder reminders and arrange regular deliveries for you. Just let us know your preferences, and we'll handle the rest!

Question 6

Where do you source your ingredients?

Accepted Answer

We ethically source all our botanicals—such as Devil’s Club and cedar—from Indigenous and local harvesters who practice sustainable collection methods. This ensures both cultural integrity and environmental responsibility.

Question 7

What should I do if I'm not satisfied with my purchase?

Accepted Answer

We stand by the quality of our products. If you're not satisfied, contact us within 30 days of purchase. We'll work with you on a return or exchange, handling each request thoughtfully and respectfully.

Question 8

Do you ship internationally?

Accepted Answer

Yes! We currently ship across Canada and select international locations. Shipping costs and delivery times vary depending on the destination—please check our Shipping & Returns page or contact us for details.

Question 9

Are your products suitable for individuals with sensory sensitivities?

Accepted Answer

Your comfort is important to us. We use subtle, naturally derived scents—never synthetic fragrances. If you have specific sensitivities, let us know, and we’ll adapt your formula to suit your needs.

Question 10

Can I learn more about traditional plant medicine or get involved?

Accepted Answer

Absolutely! We believe in knowledge-sharing. Join our newsletters, blog, or workshops to learn more about plant medicine, harvesting traditions, sustainability, and cultural healing stories.

Frequently Asked Questions